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THE YEAR IN REVIEW – WHAT WORKED AND WHAT DIDN’T

If the glittering decorations across shop fronts and lampposts don’t highlight that the end of the year is fast approaching, we don’t know what does! Whether you are winding down for a well-earned break or winding up for a busy sales period, the end of the year is the ideal time to take a look back on the last 12 months and review how it all went. Did your business have an outrageously successful year? Was it so-so? Did you face some significant challenges? No matter how it l

Nov 10, 20254 min read

THE SIX OFFICE ESSENTIALS YOU NEED TO SUCCEED

‘Entrepreneur’ has become a buzzword. There seem to be more and more stories popping up about self-made millionaires and small businesses making it BIG in what appear to be overnight successes. The rise of mobile tech and super fast Internet access means owning your own small business is easier than ever before. In short, the business of small business is booming! With any significant trend, come the people wanting to make a quick buck from it, which means you’ll find countle

Oct 13, 20254 min read

Purple flowers, glasses and phone on table

SPRING MEANS NEW BEGINNINGS – IS IT TIME TO OUTSOURCE?

Yussss! Can you feel the spring weather in the air? Things are getting warmer, buds are forming and bringing life back to blackened trees, bulbs are blooming, and there are gorgeous little lambs and trails of ducklings all over the place. Meanwhile, for the rest of the human race in the southern hemisphere, we are waking up and shaking off the frost (figuratively, of course), to get out into the sun and absorb some much-needed vitamin D. You know what else we’re doing? Embrac

Sep 8, 20255 min read

THE 5 TOP WAYS TO OPTIMISE YOUR WEBSITE FOR LEAD GENERATION

You wouldn’t get red carpet ready only to go and sit in a dark attic by yourself all evening, so why are you pumping countless hours and dollars into a website that isn’t being seen by anyone? It’s simple really: If no one sees it, no one buys from it… If your business website is unlucky enough to fall into this category, fear not! We are here to teach you how to optimise your website for lead generation*. (Be prepared to brace yourself for a consistent stream of enquiry afte

Aug 11, 20254 min read

IS IT THE RIGHT TIME TO EXPAND YOUR BUSINESS?

No one starts a business thinking it will fail. Just like the beginnings of a new relationship, starting a new company is exciting, exhilarating, and fresh. When you first start out, you’re not sure where things will end up, but you know where you’d like your new business to go. You have boundless energy and can put in hours and hours of work to get things off the ground. Honestly, you’re just so enthusiastic about getting started! You might find that after slogging away and

Jul 14, 20254 min read

WHY OUTSOURCE TO US?

Since their inception, Virtual Assistants have been a critical part of successful businesses strategies designed to drive growth and productivity via outsourcing. The modern Virtual Assistant has only become more essential as time has gone on – specifically in the last couple of years with the disruption to traditional life caused by the pandemic. With more and more of us having to (or choosing to) work remotely and communications technology becoming more advanced, ‘working f

Jun 16, 20254 min read

IF YOU ONLY EVER OUTSOURCE ONE TASK, LET IT BE THIS…

Attention small business owners! Yes, outsourcing is the name of our game, but we understand if you feel like you have things under control; that you don’t need to pay someone else to do it for you. While we don’t doubt that you do indeed have things running like clockwork, we would politely like to point out that your incredible talents are likely being wasted on basic admin tasks that a VA could do. If you’re still not convinced to outsource things that will free up your ti

May 12, 20253 min read

5 VA PET PEEVES TO AVOID!

April 15, 2025 Honestly, working as a Virtual Assistant is one of the coolest jobs in the world (if I do say so myself!) but, of course, there are downsides to everything, and we are not immune to that fact. Aside from people looking surprised when they find out that being a ‘VA’ has nothing to do with virtual reality, or when friends and family members stop by the house in the middle of the day because ‘I’m at home’ so I mustn’t be THAT busy, there are some things that reall

Apr 15, 20255 min read

HOW TO MAKE YOUR PROFESSIONAL DOCUMENTS LOOK GREAT

When we say documents, we mean the physical and digital documents you use to communicate with your clients. Whether you are sending out formal letters or reports, something more casual like a brochure or a handout, or digital communications like newsletters or an email promotion, your documents should be visually appealing, on-brand, and designed with your target readers in mind. Look, we know not everyone is a graphic designer or loaded with cash to spend on branding and mar

Mar 10, 20254 min read

WHY YOU NEED TO REVIEW YOUR BUSINESS SYSTEMS

Do you feel like you’re sliding to the home plate after hitting some stellar home runs, or are you making more of an awkward shuffle to the finish line? (Ha-ha, this conjures up a funny picture in my mind!) Regardless of the year that you have had, your business will definitely benefit from a review. How will you know what to improve if you don’t first understand what and why things happened? Let’s look at the main areas that could benefit from some revision at this year’s e

Feb 10, 20254 min read